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Project · 02 / 072024Web platform and PWA

HearthFrom interest to approval, in one place.

Year
2024
Role
Full-stack
Sector
Social Care
Status
In production
- Cover
FOSTER CARE PWA AND ONBOARDING
Hearth
02 / 07
- Subtitle

Foster care PWA and onboarding

- Overview

The brief.

A web platform and PWA for a foster care service: prospective carers register interest, complete background checks, and progress through training; staff design forms, review applications, and record a young person's life story.

  • Vue
  • Nuxt
  • Laravel
  • Tailwind
- Screens

The surface.

- Notes

The story.

Problem

Onboarding foster carers involves dozens of forms, third-party checks, training records, and sensitive narrative content. The legacy system was a maze of PDFs and email threads.

Approach

  • Dynamic form builder so internal staff create and version assessments without engineering.
  • End-to-end onboarding flow with progress tracking and document upload across devices.
  • Life-story module, a structured but warm space to capture a young person's history with supporting evidence.
  • PWA shell so social workers can keep working in places with patchy connectivity.

Outcome

Replaced a fragmented paper-and-email workflow with a single auditable platform. Staff design and tweak forms themselves; carers move through onboarding without losing track of where they are.